Privacy & Security

8bet Privacy Policy — Our Commitment to Protecting Your Information

Sharing your personal information with 8bet does not mean it is accessible to just anyone. This privacy policy clearly outlines what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
Published in English
SSL Secured
Your Data, Your Rights

We only collect information that is necessary. Protecting your privacy is our responsibility.

The Core Pillars of Our Privacy Policy

We protect your data through 6 core principles.

Minimal Data Collection

We only collect information that is genuinely necessary to provide our services. No excessive or unnecessary data is requested.

End-to-End Encryption

All your data is protected with 256-bit SSL encryption. No third party can read it, even during transfer.

Never Shared with Third Parties

Your personal data is never sold or shared with advertisers or third parties — not ever.

Right to Data Control

You can view, correct, or request deletion of your information at any time.

Transparent cookie policy

We clearly disclose which cookies are in use and why. You have the right to disable any non-essential cookies.

Marketing Opt-Out

Don't want promotional emails or SMS? Unsubscribe anytime with just one click.

Summary: This Privacy Policy applies to all 8bet members. By using the platform, you agree to this policy. We will never sell your data.

1Introduction

8bet (https://8bet.cash) is an internationally licensed online betting platform. We believe your privacy is a fundamental right — not just a legal requirement.

This privacy policy explains how 8bet collects, stores, and uses your personal information. If you have any questions after reading it, feel free to reach out to our support team.

This policy applies to the following:

  • While browsing the 8bet website
  • During account registration and use
  • While using the mobile app
  • When Contacting the Support Team
  • During payment and transactions

2What data is collected

We collect two types of information — what you provide directly, and what is collected automatically.

Information provided directly by you:

Data type When it is collected
Full nameAt the time of registration
Date of birthDuring Registration & KYC Verification
Email AddressAt the time of registration
Mobile NumberDuring registration and verification
Current addressDuring KYC verification
Copy of ID documentFor KYC and withdrawal verification
Payment InformationDuring deposit/withdrawal

Automatically Collected Information:

  • IP address and device type
  • Browser Type & Operating System
  • Which pages you visited on the platform and for how long
  • Betting history and transaction records
  • Login time and approximate location data
Please note: Full payment card numbers and CVV codes are never stored on our servers. All payments are processed through a PCI-DSS certified payment gateway.

3Purpose of data collection

We only use your data for specific, legitimate purposes. Below is a clear explanation of why each piece of information is needed:

Account management

For registration, login, password reset, and profile updates.

Identity verification (KYC)

Age and identity are verified to meet legal obligations and prevent fraud.

Payment Processing

To accept deposits, process withdrawals, and maintain transaction records.

Support Services

Your data and history are reviewed to understand your issue and provide a faster resolution.

Security Monitoring

To detect unusual activity, multi-accounting, or fraud.

Promotional Communications

With your consent, to inform you of new offers, bonuses, and updates (opt-out available).

4Data Storage & Security

We use industry-leading technology to keep your data secure. Security isn't just a feature — it's our top priority.

Our security measures:

  • 256-bit SSL/TLS Encryption — on all data transfers.
  • AES-256 Encryption — for sensitive data at rest.
  • Two-Factor Authentication (2FA) — To secure your account login.
  • Firewall & DDoS Protection — at the server level.
  • Regular Security Audits — by third-party experts.
  • Limited access — Only authorized personnel have access to your data.
Security Incidents: In the event of a data breach, we will notify affected members by email within 72 hours and take all necessary action.

Our servers are hosted in ISO 27001-certified data centers in Europe. Data backups are taken daily and stored in separate encrypted storage.

5Sharing Information with Third Parties

We do not sell your data. However, limited information may be shared in specific circumstances:

Who we share it with What Data Why
Payment processors Transaction Information To complete payment
KYC Service Provider Identity documents For age and identity verification
Law enforcement agencies Required Information In compliance with legal orders
Gaming Licensing Authority Audit Information Regulatory compliance
Our Commitment: We never sell or share your data with advertisers, data brokers, or marketing companies. Any third parties we work with are contractually bound to uphold our privacy standards.

6Cookies & Tracking Technologies

8bet uses several types of cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookies we use:

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these.
  • Performance Cookies: Tracks page load times and errors to help improve the quality of the site.
  • Functional cookies: Remembers your preferences, such as language and theme.
  • Analytics Cookies: To understand which pages are most used — without identifying individual users.

You can disable all non-essential cookies through your browser settings, though some features may not work properly as a result.

7Your Data Rights

You have clear legal rights over your personal data, and we fully respect each of them:

Right to Access
The right to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You can request that your data be deleted under certain conditions.
Right to Data Portability
You can download a copy of your personal data.
Right to object to processing
You may object to your data being used for marketing or profiling purposes.
Right to Restrict Processing
You can request to restrict the use of your data while a dispute is ongoing.

To exercise these rights Visit our Help Center or contact us directly by email. We will respond within 30 days.

8Children's privacy

8bet is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that data has been collected from a minor, the account will be immediately closed and all associated data will be deleted.

If a parent believes their child has registered by mistake, please contact our support team immediately. We will take swift action.

9Data Retention

We do not retain your data indefinitely. Data is held according to the following rules:

  • Active account: Your data is retained for as long as your account remains active.
  • Closed Accounts: Transaction records are typically retained for up to 5 years in accordance with legal obligations.
  • KYC documents: Retained for 5–7 years as required by regulatory obligations.
  • Marketing Information: Upon unsubscribing, your data will be deleted within 30 days.
  • Log files: Automatically deleted after 90 days.

10Privacy policy updates

We may update this Privacy Policy as needed. For significant changes:

  • Advance notice will be sent to your registered email.
  • The last updated date at the top of this page will reflect any changes.
  • At least 14 days' notice will be given before any major changes take effect.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
Note: Check this page periodically and review the updated date. Keep your email active to receive notices of important changes.

11Contact Us

For any privacy-related questions, complaints, or requests, please reach out to us:

Our Data Protection Officer (DPO) is directly responsible for all privacy-related matters. If you are not satisfied with our response, you may file a complaint with the relevant regulatory authority.

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