8bet Terms & Conditions — A Complete Guide to Using the Platform

8bet (hereinafter referred to as the "Platform" or "we") is an internationally licensed online Sports Betting and gaming service. These Terms and Conditions constitute a legally binding agreement between the Platform and anyone who uses its services (hereinafter referred to as "Member" or "you").

By creating an account, making a deposit, placing a bet, or using any other service on 8bet, you are confirming your acceptance of these Terms & Conditions in full. If you do not agree with any part of these terms, please refrain from using the platform.

Although these terms and conditions are published in Bengali, the English version shall take precedence for all legal interpretations. Any disputes will be governed by the rules of the Malta or Curaçao Gaming Authority.

When registering at 8bet, you must provide accurate and complete information. Submitting false or misleading details is a violation of our Terms and Conditions and may result in account closure and balance forfeiture.

Information required at registration:

• Full name (as per your National ID)
• Date of Birth (18 years or older)
• Valid Mobile Number
• Active email address
• Current Address

Each individual is allowed only One Account can be opened. If multiple accounts belonging to the same person are detected, all accounts will be closed and deposited funds may be forfeited. If multiple members of the same household share a device or internet connection, we recommend notifying the Support Team in advance.

8bet strictly prohibits anyone under the age of 18 from placing bets. Date of birth must be declared at registration, and proof of age may be requested at any time for verification.

• Date of birth must be provided at the time of registration.
• A national ID card, passport, or driving licence is accepted for verification.
• Withdrawals may be put on hold until age verification is completed.
• Providing a false date of birth is a legal offence and will result in permanent account closure.

We urge parents and guardians to secure their devices and accounts to prevent minors from accessing 8bet or any other betting platform.

To deposit at 8bet, you can use popular mobile banking services in Bangladesh — including Mobile Pay, Nagad, Rocket, and other approved payment methods.

Deposit Rules:

• The minimum deposit amount will be stated on the platform.
• Only use payment methods registered in your own name.
• Using a third party's payment method (such as someone else's Mobile Pay/Nagad) is strictly prohibited.
• Deposits are generally credited instantly; if there is a delay, please contact support.
• Please use the correct reference number when making a deposit.

The following rules apply when withdrawing your winnings:

• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• Minimum and maximum withdrawal limits are set by the Platform.
• Standard withdrawals are processed within 24 hours; more complex cases may take 3–5 business days.
• Winnings derived from bonuses are subject to wagering requirements.
• If a suspicious transaction is flagged, withdrawals may be placed on hold pending further verification.

If a withdrawal is cancelled or delayed, the support team will provide full details via email or live chat. In most cases, providing additional information or documents resolves the issue quickly.

8bet regularly offers welcome bonuses, reload bonuses, cashback, and other promotions. Each offer has its own specific terms, which are detailed on that offer's page.

General Bonus Terms:

• Each offer can only be used once (per member, household, or device).
• After receiving a bonus, the wagering requirements must be met within the specified time frame.
• Withdrawing before meeting the wagering requirements will result in the bonus being forfeited.
• If bonus abuse is detected — such as the use of multiple accounts or a VPN — the bonus and any associated winnings will be forfeited.
• 8bet reserves the right to modify or cancel any bonus offer at any time.

The following rules apply when placing bets on 8bet. These rules are in place to ensure a fair betting environment for all.

• Once a bet is confirmed, it cannot be cancelled (except in certain cases such as event cancellation).
• Odds may change before a match begins — the odds at the time of confirmation are final.
• If a bet is placed at incorrect odds due to a technical error, 8bet reserves the right to void that bet.
• If a live bet is interrupted due to connectivity issues, reconnecting will allow you to check the bet's status.
• If a match is abandoned or suspended indefinitely, bets will be settled in accordance with 8bet's rules.

Each sport has its own specific betting rules, available in full under the "Betting Rules" section of the Platform. cricket, football, tennis, and all other sports have their own individual settlement rules.

The following activities are strictly prohibited on 8bet and may result in immediate account closure and legal action:

• Multi-Accounting: Creating multiple accounts under the same person.
• Bonus Abuse: Claiming bonuses using multiple accounts or identities.
• Money Laundering: Using the Platform for the purpose of money laundering.
• Match Fixing: Placing a bet on an outcome known to be predetermined.
• Software Abuse: Use of bots, scripts, or automated tools.
• Hacking Attempts: Attempting to breach the Platform's security systems.
• Third-Party Transactions: Making or receiving payments in someone else's name.

8bet may temporarily suspend or permanently close an account under the following circumstances:

• If evidence of a terms and conditions violation is found.
• If KYC verification is refused or false information is found.
• At the Member's request (self-exclusion).
• At the direction of a legal or regulatory authority.
• Accounts that have been inactive for an extended period (over 12 months).

Where possible, members will be notified by email before an account is closed and given the opportunity to withdraw — however, serious violations may result in immediate closure without prior notice.

Members may also close their account at any time by emailing our Support Team.

8bet firmly believes that betting is a form of entertainment — it should never become a source of addiction or financial hardship. That is why we place the highest importance on responsible gaming.

Our Responsible Gaming Tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limit: Set a cap on the maximum amount you can bet within a given time period.
• Session Limit: Set a daily limit on how long you play.
• Cooldown Period: Take a betting break for 1, 3, 7, or 30 days.
• Self-Exclusion: Take a permanent break from the platform for 6 months or more.

These tools can be activated through Account Settings or by contacting our Support Team. Once self-exclusion is enabled, it cannot be reversed before the specified period has ended.

8bet is committed to protecting your personal data. For full details on how we collect, use, and safeguard your information, please see our Privacy Policy can be found on the page.

• Your information is used solely for service delivery, verification, and legal compliance.
• Your information is never shared with third parties — the only exception is where required by law.
• All data is protected with SSL encryption.
• You may request a copy of your data or ask for it to be deleted at any time.

If you have a concern or complaint, please reach out to the 8bet Support Team first. We aim to resolve all issues within 48 hours.

• Complaints can be submitted via email or live chat.
• If an issue is not resolved through support, a complaint may be submitted to the platform's licensing authority.
• In any dispute over bet settlement, 8bet's decision shall be considered final — unless overruled by the relevant Authority.
• Complaints must be submitted within 30 days of the incident.

8bet reserves the right to update or modify these Terms and Conditions, in part or in full, at any time. When changes are made:

• Advance notice will be sent to your registered email address.
• The date of the last update will be shown on the platform's Terms page.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• For major changes, at least 14 days' notice will be given in advance.